Order Today—Deplete Tomorrow!
Orders for in stock items confirmed before 5pm CST/CDT (GMT -06:00/-5:00) Monday thru Saturday will be shipped on the same day that the order is confirmed unless a future shipping date is requested.
- You will receive a FedEx tracking number once your order is confirmed.
- All subsequent shipping inquiries should be directed to Federal Express.
- Encapsula NanoSciences has no control over delays due to inclement weather or Customs clearance.
- Encapsula NanoSciences is NOT responsible for importation fees to countries outside of United States of America.
- Contact FedEx with your tracking number to confirm that your shipment will arrive as scheduled.
Shipping Options and Costs
If you are ordering through the e-commerce site, the shipping cost is added to the order. For custom-made formulation requests, the shipping charges are listed in the chart below.[custom_table]
|FedEx Standard Overnight: US Only||$60||3:30 pm next day|
|FedEx Priority Overnight: US Only||$75||10:30 am next morning|
|FedEx International: Canada||$100||Contact FedEx|
|FedEx International: All Other Countries||$135||Contact FedEx|
Liposome products must be maintained at 4°C and NEVER FROZEN!
Shipped products are packed in styrofoam boxes with cold packs which should properly maintain the liposomes for at least 3 days under normal transit conditions.
Upon receipt of package:
Inspect package for signs of exposure to extreme conditions (excess heat, excess moisture, freezing, etc.) and ensure that vials are intact. If packaging is seriously damaged or otherwise suspect, immediately report damage to courier (usually Federal Express at 1-800-463-3339), then contact Encapsula NanoSciences to arrange a replacement delivery using the following form: [toggle_content title=”Request Replacement Shipment…”] [contact-form-7 404 "Not Found"] Click here to connect to FedEx Online Claim Service.
If you have not received an e-mail from us confirming reshipment of your order within 2 hours, call us at 1-800-401-5140.[/toggle_content]
Clodrosome and related products should always be stored at in the dark at 4°C, except when brought to room temperature for brief periods prior to animal dosing. DO NOT FREEZE. If the suspension is frozen, clodronate can be released from the liposomes thus limiting its effectiveness in depleting macrophages. Encapsula NanoSciences is not responsible for results generated by frozen or otherwise mishandled product.